No response error comes when Servicedesk is unable to ping the machine
with Machine names.
For General failure: Scan a machine which gets this error and send me the agent logs from the client machine under C:\Program files\AssetExplorer\Agent\log\agent.log files
Thanks & Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
For General failure: Scan a machine which gets this error and send me the agent logs from the client machine under C:\Program files\AssetExplorer\Agent\log\agent.log files
Thanks & Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice