Jonathan,
Please check whether the same Group name is present under different Site under Admin -->Groups.
Execute this query under Reports-->New query report and send me the output.
SELECT * FROM queuedefinition qd LEFT JOIN sitedefinition sd ON qd.siteid=sd.siteid LEFT JOIN sdorganization sdo ON qd.siteid=sdo.org_id
Thanks & Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Please check whether the same Group name is present under different Site under Admin -->Groups.
Execute this query under Reports-->New query report and send me the output.
SELECT * FROM queuedefinition qd LEFT JOIN sitedefinition sd ON qd.siteid=sd.siteid LEFT JOIN sdorganization sdo ON qd.siteid=sdo.org_id
Thanks & Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice