Please go to [ServiceDesk Plus Home]\server\default\conf and edit the
nms-service.xml file. Set the startdbserver value as false , as
highlighted below. Now go ahead and update the changeDBServer.bat file
with the external postgres db details and start the service.
Kindly check and let us know the status.
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
<mbean code="com.adventnet.persistence.service.PersistenceService"
name="user:service=PersistenceService">
<attribute name="JndiName">persistence</attribute>
<attribute
name="StartDBServer">false</attribute>
<attribute name="OperationHandler">
<handler name="com.adventnet.persistence.DefaultOperationHandler">
<max-rows-per-operation>1000</max-rows-per-operation>
<max-rows-per-table>50</max-rows-per-table>
</handler>
Thanks & Regards,
Priya Kumar
Thanks & Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice