Hi Sharon,
This issue you have reported to us have been identified as a known bug by our development team and the same has been raised to an issue id SD-59640 for your reference.
Nagaraj S
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
This issue you have reported to us have been identified as a known bug by our development team and the same has been raised to an issue id SD-59640 for your reference.
Nagaraj S
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice