Apologies for the inconvenience.
This issue on further analysis was found to be something with the framework itself which needs extensive testing and so we had to postpone the release of this fix.But we do have a temporary fix for this and please do send us an e-mail to our support Team at support@servicedeskplus.com with this forum link to further assist you on this.
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
This issue on further analysis was found to be something with the framework itself which needs extensive testing and so we had to postpone the release of this fix.But we do have a temporary fix for this and please do send us an e-mail to our support Team at support@servicedeskplus.com with this forum link to further assist you on this.
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice