Hi,
We are currently going through a transition of auditing all of our assets within the business and moving them from our own in-house asset tracker system to the assets feature in ServiceDesk Plus and have encountered one problem;
I have SDAdmin permissions on my account, and when i look at the assets currently entered into ServiceDesk Plus, it provides me with the name of the asset which i can click on and edit.
I'd like everybody in my team to be able to do this without assigning them full SDAdmin rights. However when i try assign them full access to the asset feature, it not only doesn't display the name field, but it doesn't offer it as an available option in the field chooser.
Just wondering if anybody knew any way to get round this without providing my team the full SDAdmin permissions?
Regards,
Mike