Re : issues with renewing SSL Cert
We also tried the renewal Process. We do have a backup copy of the keystore. it is currently on the server. Its the only way the application is functioning at the moment,
View ArticleRe : Constant Windows Security prompts - SSO enabled
Kane, Could you please check whether you can add the application's URL on Local Intranet zone and check whether the prompt is showing up ? Jai Anand KSDP Support - FAQServiceDesk Plus - Help Desk...
View ArticleRe : Support Groups Dropdown is empty
Hi Cadamski, Thanks for the update. Have a nice day... RegardsCharlesSupport TeamSDP Support - FAQServiceDesk Plus - Help Desk Software of your Choice 440
View ArticleRe : Constant Windows Security prompts - SSO enabled
Hi Jai, As per my post the site is assigned to local intranet zone via GPO. The prompt still appears. Thanks, Kane.
View ArticleRe : issues with renewing SSL Cert
Hi, I request you to please send your contact details to support@servicedeskplus.com so that I can assist you in a better way. Thanks & Regards, Ben Support Team ManageEngine ServiceDesk Plus |...
View ArticleDate Time Format on requests
Using 9039Setting Date and Time format does not affect the Requests list fields Due Date or Created Date
View ArticleInstall help for free version
I keep running into this issue, while installing I select ms SQL, I then have the fields server, port, user name and password. I enter the name of our SQL server in the server field as \\server\sql...
View ArticleRe : Viewing License Key on Workstation Software Screen
Hello, I just got a request to show license key for software installed on a workstation. Any progress on the above request? Thank you
View ArticleRe : Viewing License Key on Workstation Software Screen
Criag, We are yet to start working on this feature. Thanks & Regards, Priya Kumar SDP Support - FAQ ServiceDesk Plus - Help Desk Software of your Choice
View ArticleRe : Install help for free version
In the Database Server name give the Servername alone. Also you can install Servicedesk with Default database and then you can reconfigure the Database. Stop the application after installation is...
View ArticleRe : Unmark service request approver
Select Approver will display all the Service Request Approver list. As of now displaying $DEPTHEAD variable alone in Select Approver list in unavailable. You can set the First Stage approver as...
View ArticleCan't install with external Postgres DB
Found this post But PostgreSQL does not work with an external database What to do? [ls@centos bin]$ ./run.sh Not exists...
View ArticleRe : Servicedesk+ does not show multiple Monitors in Workstation assets?
To be honest, we are yet to start working on this feature. Our current Road map list is available in the link given below: http://www.manageengine.com/products/service-desk/roadmap.html Thanks &...
View ArticleRe : Servicedesk+ does not show multiple Monitors in Workstation assets?
Also SD-34232 does not show up in the issues list.
View ArticleModify/Remove Custom Field for Service Requests
How can I modify/remove Custom Fields for Service Requests? Incidents have their own menu option, but I cannot find a method to perform the same action for Service Requests. Cheryl AnkromJennmar...
View ArticleRe : Issue with ServiceDesk Plus 9.0 Build 9038 & Firefox 36.0.1
I resolved this issue by closing the notification that was appearing at the top of the screen after upgrading which stated, "Upgrade Agent and scan script". Once that was closed I was successfully able...
View ArticleRelationships deleting
hello am trying to delete relationships between business service and software through list view but it only show me 10 result per page can I change that or delete the entire relationship plz help
View ArticleRe : Issue with ServiceDesk Plus 9.0 Build 9038 & Firefox 36.0.1
Hi Roger, Thanks for posting your solution here. Yes, it's a browser cache issue, you can clear browser cache and cookies to resolve this and you can also try CTRL+F5 on the resolution page which has...
View ArticleProblem starting server
am trying to start the server but it show me this error please help me hot V 9001 DB MS sql Please check the Logs file which is attachments
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Re : Modify/Remove Custom Field for Service Requests
Cheryl, You can find custom fields configuration under Admin tab >> Service Catalog >> Manage >> Additional fields. Jai Anand KSDP Support - FAQServiceDesk Plus - Help Desk Software...
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