Re : Cannot Convert Postgresql to MSSQL
My restoredata.bat already contains this line: %JAVA% %JAVA_OPTS% -Xms128m -Xmx512m -cp %CLASS_PATH% -Dtier-type=BE -Dtier-id=BE1 -Dsdp.restore.error.ignoretables=wordmap,wordoccurrences...
View ArticleSSL cert problem in SD Plus 9.1
Hey , when I have generated a new keystore and received certificate files from the customer and imported them in the keystore , I get the following error message from IE 11 , " certificate is not...
View ArticleRe : Completed Approvals Being Regenerated into Pending Approvals
Dear Scott, By design, when the resources section of service request is updated, previous approval info will be wiped out and we will be re-initiating the approval process. The ticket status will be...
View ArticleRe : Cannot Convert Postgresql to MSSQL
I updated the restoredata.bat to include "NotificationContent" %JAVA% %JAVA_OPTS% -Xms128m -Xmx512m -cp %CLASS_PATH% -Dtier-type=BE -Dtier-id=BE1...
View Articleservice request approval status
If an approver denies a service request then at at a later time additional information is supplied and a second approval request is sent to the same approver and he/she now approves the request will...
View ArticleRe : Backup Technician Assignment Failed or Overridden?
Hi, Where are we on the back-up tech getting assigned on CREATED DATE? Been waiting for this for a long time. It's critical item for us. As a workaround we make our techs mark leave until the end of...
View ArticleRe : Updating ME in CLI Ubuntu Linux issues
Wanted to drop a reply for anyone who happens across this with a similar issue. Support was able to point out my error. It was that I didn't quite know the exact path of where the update was located....
View ArticleRe : Crash Preventive Maintenance Tasks
it's happens with some activites in SD. another problem - https://forums.manageengine.com/topic/merge-is-stop-working
View ArticleCustomViewException when processing cvrequest - error
Hi, when we want to see associated incidents in asset we have an error [ServletException in:/asset/wsRequestDetails.jsp] CustomViewException when processing cvrequest '
View ArticleError while Backup Scheduling.
Hi we have an error while backup sheduling java.lang.Exception: Unable to get the data from [ARC_ServiceReq_5401] table
View ArticleRe : CustomViewException when processing cvrequest - error
Hi, I did analyze the screen shot and I would require the Support File as well after click on the Assets Tab for further analysis. Also in an earlier forum, you did mention that you performed the...
View ArticleRe : CustomViewException when processing cvrequest - error
upgrade was unsuccess, and i install last version with MySQL base and upgrade it to 9044 version, then restore backup. But restore was success only when I clear errorlog manually. it was very big.
View ArticleSum bug in display DataPicker
Hello.In my config setting: Start day of the week is Monday.But while create new Changes and setup "Scheduled Start " in DataPicker week start from "Sunday". In Request all work fine.
View ArticleBackupdata.bat on Backup not create
ssageDear Admin, Unable to take the backup of ServiceDesk Plus, So please contact your database Administrator [OR] product support for further assistance to fix the below error and forward this E-Mail...
View ArticleSMTPS / TLS SD+ not working
Hi We are trying to start using SMTPS in SD+ SMTP har worked for years. Have a recive connector that we used for the SMTP connection for all these years on our Exchange 2010. Have now added TLS and...
View ArticleRe : Send mail fail
Dear Support, I had configurated mail out going with SMTP, port 25 and TLS disable. But i can't send email. Please check support file in attach file Thanks,
View ArticleRe : Cannot Convert Postgresql to MSSQL
Taylor, We will work on this issue and update you. Thanks & Regards, Priya Kumar SDP Support - FAQ ServiceDesk Plus - Help Desk Software of your Choice
View ArticlechangeDb on MSSQL
Hello, I try migrate my DB from one MSSQL server to another. While i select production server which have more the 7 instance ChangeDB.bat fail :( Exception in thread "AWT-EventQueue-0"...
View ArticleRe : Custom ticket fields and the API
Use this feature ID SDF-60400 as a reference to the feature request raised. Thanks & Regards, Priya Kumar SDP Support - FAQ ServiceDesk Plus - Help Desk Software of your Choice
View ArticleRe : mark leave or unavailability for a half a day only
Hi Enc_me, The ID has been updated to our online features list, you can now track it using the below link. https://creator.zoho.com/servicedeskplus/sdp-known-issues/#View:SDP_Features Regards, Santhosh...
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