Cannot restore data to pgsql
Dear ExpertI am currently using MESDP 8.2 with pgsql on win XP.The problem is when I stop SDP the pgsql also stops so the restoredata.bat fails.It says: no server running.Then I try to start db using:...
View ArticleService Desk Server not Starting
I am running SDP on my Laptop win 7pro 64bit. I have trouble getting the server to start. When I restart or shutdown PC after SDP can't start, I must run file "changeWebServerPort.bat" and change Port....
View ArticleRe : Notification of resolution
Execute this query in the Database and restart the application. It looks like Requester and Technician are same person in the request and hence the Notification is not sent.Refer to the instruction...
View ArticleRe : Cannot restore data to pgsql
Stop the application completely. Open Command Prompt with Run as Administrator option and then execute the RestoreData.bat. Browser for the backup file and restore the Data.In case of any issue send me...
View ArticleRe : Cannot restore data to pgsql
Dear PriyaThanks for your help.In the command prompt I ran Shutdown.bat to stop the application.After a while I ran Restoredata.bat from command prompt in "Run as administrator" mode.Then it gave the...
View ArticleRe : Cannot restore data to pgsql
Please send your contact details along with forum link to support@servicedeskplus.com. We'll call you and assist you.Regards,Priya KSDP Support - FAQServiceDesk Plus - Help Desk Software of your Choice
View ArticleRe : Service Desk Server not Starting
Hi Minh,By default ServiceDesk Plus uses port 8080 to run the application. Please check if the port is occupied, if so configure the application in a different port and try starting the application....
View Articleservice desk servlet api add work log
Helo. I try use servlet api, to add worklog my link is:...
View ArticleEverytime I restart my server are installed SDP. It cannot working when startup.
Dear SDP teamI have problem with my SDP build 9008.Everytime I restart SDP it cannot startup automatically. I usually use start by Manual.First I must start startsdp.bat and very long time to startup...
View ArticleDashboard issue
I used to be able to see a listing of all the technicians within the sites of my organization but now I only see myself only after upgrading to SDP 9.0. This is very frustrating for I have searched...
View ArticleRe : Everytime I restart my server are installed SDP. It cannot working when...
Hi ศุภโช ประไว้,Please open services.msc console > right click on 'ManageEngine ServiceDesk Plus' service > Properties > Startup Type, set it as 'Automatic (Delayed Start)' > apply the...
View ArticleRe : Everytime I restart my server are installed SDP. It cannot working when...
Thank you I will try this
View ArticleQuick Actions for Requesters
How to enable "Quick Actions" for Requesters in SDP 9xxx ?In SDP 8xxx it is enable by default.http://odarchuk.com
View ArticleRe : Quick Actions for Requesters
Quick Create option will be available only for technician. Please let me know the Use case of having Quick Create option for Requesters.Regards,Priya KSDP Support - FAQServiceDesk Plus - Help Desk...
View ArticleRe : Quick Actions for Requesters
Please let me know the Use case of having Quick Create option for Requesters. +1 ;)http://odarchuk.com
View ArticleAsset query
Hi,I'm currently trialing the professional edition to see whether it's worth us upgrading to and have a quick query about the asset section.If I'm in the asset section by clicking on the Asset tab I...
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Mode field is empty (Requests)
Hi.I have some problems that occures after 1 month using ManageEngine SD (Standard Edition). When users create their requests through email or portal the "mode" field is empty (Not assigned). You can...
View ArticleRe : Mode field is empty (Requests)
Go to Admin-->Helpdesk Customizer-->Mode and send me the screen shot of the same.Send an email to Servicedesk Email address and once the Mode is not set, generate the Support file from Support...
View ArticleRe : Mode field is empty (Requests)
Priya,The screenshot and Support file at the attachment.I renamed "mode" field values in Russian language.
View ArticleRe : Mode field is empty (Requests)
Change the Mode Value as E-Mail under Admin-->Helpdesk Customizer-->Mode. Now send an email and check whether the Mode is set properly.Regards,Priya KSDP Support - FAQServiceDesk Plus - Help Desk...
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